Monthly Archive: August 2010

Is that all? How these words can help you lose thousands of dollars

The words you use with your customers can influence whether they buy more than they planned, or even sometimes less than they planned. Here are some tips to increase sales by using (and not using) specific words.

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What People Are Saying

"The tips and strategies you gave were exceptional, and you presented your upselling techniques in a way that was simple, memorable and fun!

"You showed our managers that you don’t have to be pushy to increase sales and gave them insights on how to train their partners more effectively so they can sell more to their customers in a way they’re comfortable with. Thank you again; I would not hesitate to recommend you to others.”

- Shannon Vanderwoerd
District Manager
Starbucks Coffee Canada

"Your ability to identify areas for list growth from my website, internal database and new leads is remarkable. Already I have seen a significant increase in subscribers to our online retail newsletter and ways to increase our purchase frequency rate with current clients. I’ve also been able to identify where I can generate new leads from areas I never considered before.

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The Sweet Chef

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Kristi Shmyr, Owner
Prana Holistic

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Monthly Archive: August 2010

Is that all? How these words can help you lose thousands of dollars

Grab my NEW book!

What People Are Saying

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